FAQS

  • What is Dre?

    Dre is a smartphone app with a mission to make roads safer by connecting car owners to vetted valets at the tap of a button.

  • Why should I use it?

    Dre is a safe, easy, and reliable way to hire a valet to drive you and your car home safely, so that you can celebrate responsibly.

  • How does it work?

    Book a valet by inputting your pick-up and drop-off locations, and one of our trusted valets will respond to your booking request. If you don’t know your exact address, we can auto-detect your current location using GPS or Wi-Fi. Once a valet arrives at the designated meeting location, you and your car will be driven home safely.

  • Can I have more than one drop-off point?

    Yes! You can input additional drop-off points when you’re making your booking request.

  • How do I download the app?

    Dre is now available on iOS and Android. You can download it from the Google Playstore or the App Store.

  • What are the fees?

    Each trip starts from a base fare of S$22, with an additional S$1 per kilometer to your destination, capped at S$36. Your fare is calculated before you book the trip, so you know exactly how much each trip will cost.

    Additional fees include:
    - $10 per additional drop-off point
    - $8 for advanced booking

  • How do I pay for my ride?

    You can pay by cash or Visa or Mastercard. To have your rides automatically charged to your card, you need to input your card details on your account.

  • What is Advanced Booking?

    Book a valet in advance to drive you home at a designated time. Do note that there’s an additional $8 fee for an advanced booking.

  • What is Block Booking?

    Book a valet to drive you and your friends around to different destinations within a block of 3 or more hours. Block booking will cost S$20/hour. Keep an eye out for when we launch this feature!

  • How do I provide feedback?

    We’d love to hear from you. Drop us a note at hello@drevalet.com.

  • How do I become a valet?

    Sign up here (http://drevalet.com/signup.html) and we’ll get back to you.

  • When can I book a Dre Valet?

    Our operating hours are 9PM to 5AM. However, if you know in advance that you may need to hire a valet outside these hours, please e-mail us at hello@drevalet.com for any special requests.

  • Can I call/SMS to book?

    Yes, you can call/SMS 9694 0195 to book a ride. Do note that for phone bookings, rides will cost $36 flat per trip, with $10 per additional drop off point. You'll always get the best prices if you book via our app.