FAQS

  • What is Dre?

    Dre is a smartphone app with a mission to make roads safer by connecting car owners to vetted valets at the tap of a button.

  • Why should I use it?

    Dre is a safe, easy, and reliable way to hire a valet to drive you and your car home safely, so that you can celebrate responsibly.

  • How does it work?

    Book a valet by inputting your pick-up and drop-off locations, and one of our trusted valets will respond to your booking request. If you don’t know your exact address, we can auto-detect your current location using GPS or Wi-Fi. Once a valet arrives at the designated meeting location, you and your car will be driven home safely.

  • Can I have more than one drop-off point?

    Yes! You can input additional drop-off points when you’re making your booking request.

  • How do I download the app?

    Dre is now available on iOS and Android. You can download it from the Google Playstore or the App Store.

  • What are the fees?

    Each trip will cost a flat fare of $38.

    Additional fees include:
    - $10 per additional drop-off point
    - Cancellation fee of $20 applies if the customer cancels after the valet has arrived at the customer pick-up location.
    - Additional waiting fees ($1/minute) apply if valet has been waiting at pick-up point for over 30 minutes.

  • How do I pay for my ride?

    You can pay by cash or Visa, Master or AMEX. To have your rides automatically charged to your card, you need to input your card details on your account.

  • What is Advanced Booking?

    Advanced booking will be available soon.

  • How do I provide feedback?

    We’d love to hear from you. Drop us a note at hello@drevalet.com.

  • How do I become a valet?

    Sign up here (http://drevalet.com/signup.html) and we’ll get back to you.

  • When can I book a Dre Valet?

    Our operating hours are 9PM to 4AM. However, if you know in advance that you may need to hire a valet outside these hours, please e-mail us at hello@drevalet.com for any special requests.

  • Can I call/SMS to book?

    Yes, you can call/SMS 9694 0195 to book a ride. Do note that for phone bookings, rides will cost $38 flat per trip, with $10 per additional drop off point. You'll always get the best prices if you book via our app.